Apprentice Customer Service Administrator – Anglo Stainless Ltd

This is an exciting opportunity to work for Anglo Stainless undertaking varied duties. You will be working with a hardworking and friendly team. Assisting with all activities in a busy sales office

Reference number: VAC1000040996

Wage – £12,480.00

Duration – 15 months

Start date – 4th July 2022

Posted – 17/05/2022

Working Week:

Monday to Friday 08:30-17:00 – 40 hours

Apprenticeship level

Positions

The job role involves:

Answering the telephone in a professional manner and dealing with enquiries
Support to members of the Sales Team
Dealing with quotations/orders
Prospecting/calling potential new clients
Using Microsoft Packages: Word and Excel
Inputting data with a high level of accuracy
Deal courteously and efficiently with all visitors.
Dealing with requests for information

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

Attend and be punctual for all induction sessions
Attend and be punctual for all lessons
Complete all required assignments with by the required timeline.
Build up your portfolio of evidence on-going during your apprenticeship programme.
Access support from your tutor/assessor as and when required
Access support from your manager with regards to any evidence requirements or support as and when required
Attend all work-based training/support sessions

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

As part of your contract of employment you will be given time off to study and you will attend classess with Kirklees College.

Requirements and prospects

Desired skills and personal qualities

Somebody who is a good verbal communicator who has a polite, clear and professional telephone manner.
Must have a good level of literacy skills.
IT literate and have a good understanding of Microsoft Packages.
Required to work to deadlines, with good time management.
Good numeracy skills.
Ability to be organised and to meet targets set to complete the required work-based evidence, assignments and logging of all work completed towards completion of your apprenticeship programme – your employer will also support you with these requirements.
Confident in using email and the internet.
The successful candidate will be organised.
Willing to work effectively in the team.
An enthusiastic individual
Flexible approach to work, willing to go the extra mile to get the job done
Must be punctual as well as having a good attendance record
Ability to work on own initiative, when required
Ability to work effectively as both part of a team and as an individual,
Respond positively to the demands of a varied workload.
Friendly and approachable.
Commitment to undertake continued training and development.

Qualifications

Grade C/4 or above in Maths and English is required or equivalent Key/Functional Skill in these subjects An IT qualification would be an advantage

About the employer

Anglo Stainless Limited

MKS HOUSE, BRETFIELD COURT, DEWSBURY, WEST YORKSHIRE, WF12 9BG

Stockholder of stainless-steel pipeline components. Anglo Stainless is a major stockholder of stainless-steel pipe fittings and flanges. With an extensive range, Anglo Stainless can respond to clients worldwide on short lead times. Whether it is a single critical component or a bulk requirement, we can offer next day or same-day despatch from stock.