Romero Insurance Brokers Ltd

Apprentice Telesales Development Co-coordinator – Commercial Insurance – Romero Insurance Brokers Ltd

This exciting position to work for this award-winning organisation has become available. Are you driven by the thrill of the chase? Do you get a buzz from achieving targets and meeting deadlines? Do you have the gift of the gab? If so then we want to speak to YOU!

Reference number: VAC001726426


Wage – £192.50 – £280.00
Duration – 15 Months
Start date – 04 July 2022 – School/College leavers may apply now
Posted – 03/07/2021

Working Week:

Monday – Friday 9.00am to 5.00pm with a 1 hour unpaid lunch break Total hours per week: 35.00

Apprenticeship level




We’re looking for a self-motivated and experienced tele sales development coordinator that’s looking to forge ahead in their career with the fastest growing independent insurance broker in the UK.

You would be at the coalface of the business and be a prospective customer’s first interaction with our dynamic, award winning customer experience team.

You’ll be our foot through the door and the one that holds it open.

You will receive full training.


We’ve got a fast-paced environment but with a distinctly friendly and informal feel around our offices.

We know that you can do great work without the suits. We believe in making a difference, teamwork and putting the customer first in everything that we do. It’s an approach that’s allowed us to keep delivering award winning products and services for over 22 years

With perks, progression, learning and wellbeing initiatives all built into our business, we care about making sure you’re as happy in work, as you are out of it.


Working from a list of potential customers you will be calling them and knocking down doors! (not literally!).

You will be asking them questions around their current insurance programs and explaining the unique selling points of ours.

All we need from you is a foot through the door (easier said than done) and our Account Executives will go see the prospect and convert the business!

On a typical day, you might be:

  • Maintain and develop a computerized customer and prospect database.
  • Plan and carry out direct marketing activities (principally tele sales) to agreed sales volumes, values and timescales.
  • Develop ideas and create opportunities for direct tele sales to major accounts.
  • Ensure all prospect records are maintained.
  • Work closely with our Marketing team on specific campaigns.
  • Complete all administration and paperwork in accordance with Company Procedures.
  • Ensuring that you conduct yourself in accordance with FCA rules and guidelines as issued by the company.
  • Attend training and to develop relevant knowledge and skills.
  • Produce reports for account executives.
  • Update presentation software for new business presentations.
  • You will receive support and guidance from your manager on-going to aid your on-going development
  • Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

  • Attend and be punctual for all induction sessions.
  • Attend and be punctual for all lessons with regards to your apprenticeship programme.
  • Complete all required assignments with regards to your apprenticeship by the required timeline.
  • Build up your portfolio of evidence on-going during your apprenticeship programme. Access support from your tutor/assessor as and when required
  • Access support from your manager with regards to any evidence requirements or support as and when required
  • Attend all work-based training/support sessions

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.


Why not?!

We are ambitious and tenacious with an ambition to be the number 1 Independent Insurance Broker in the UK.

And there is only one thing we love as much as our clients and that’s our colleagues! To make sure you feel the love you can expect to enjoy access to Professional development, Wellbeing benefits, Healthcare Cash plans, Discounts across a broad range of retail outlets, Summer Barbeque, Annual Romero Awards (posh do!)   free parking as well as working with some pretty great people.

Sounds brilliant, doesn’t’ it?

Requirements and prospects

Desired skills and personal qualities

We need someone with the experience of a target driven environment, who can hit the ground running in this exciting and fast paced role. Don’t worry about understanding insurance just yet, we will teach you all your need to know.

You need to be self-propelling and hungry to succeed.

If you have bad days then you need to dust yourself down, re-focus and smash it the next day.

An ability to build a quick and long-lasting rapport with clients
Have a ninja like ability to find a way past the gate keepers to speak to decision makers
A can-do attitude
Ability to generate good quality leads, meeting or exceeding targets
Attention to detail when collating leads and recording information in our system
Self-motivation and management
Ability to communicate and present at all levels of the organisation
Excellent verbal and written communications skills
Ability to ask questions if unsure
Personal qualities
An enthusiastic individual
Flexible approach to work, willing to go the extra mile to get the job done
Must be punctual as well as having a good attendance record
Ability to work on own initiative, when required
Ability to work effectively as both part of a team and as an individual,
Respond positively to the demands of a varied workload.
Friendly and approachable.
Commitment to undertake continued training and development.


Grade C/4 or above in Maths and English is required or equivalent Key/Functional Skill in these subjects An IT qualification would be an advantage

About the employer

Romero Insurance Brokers Ltd

8 Airport Lancaster Way, Leeds, LS19 7ZA
Who we are We’re a chartered, independent insurance broker, offering innovative solutions to protect, support and reassure you. Bringing certainty in an uncertain world, we’re dedicated to giving you all the cover you need, and none you don’t. Dedicated to you It’s our philosophy that no two businesses are the same, therefore their insurance products shouldn’t be. Lots of brokers will give you off-the-shelf products making an easy life for them. But what about you? We’re dedicated to making sure you have cover that is unique to you. We’ll explore any potential risks you may be exposed to, and make sure that you’re protected against them. Whatever sector you work in, whatever cover you need, we’ve got the experience and skill to keep you safe. And with the benefit of being truly independent, we can go to the entire market to make sure we’re getting the very best cover at the very best price for you.

Closing date: 30 July 2022