Perrys Motor Sales

Parts Advisor and Customer Service Apprentice – Perrys Motor Sales Ltd

This is an exciting opportunity to work for Perrys undertaking varied duties. This is a hands-on role where you will be handling parts, some of which may require lifting and carrying and also dealing with customers and suppliers mainly over the telephone; you will be working with a hardworking and friendly team.

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Wage – £4.81
Duration – 15 Months
Start date – 04 July 2022 or before
Posted – 01/04/2022

Working Week:

Monday – Friday 40 Hours 8.30am – 5.000pm

Apprenticeship level

2

Positions

1
Perrys Huddersfield are currently seeking a Parts and Customer Service Advisor Apprentice to join their dealership.

This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

Working with customers to meet their requirements and giving advice on additional parts and services

Matching orders against stock items and sourcing parts, while offering competitive prices

Working as a team and independently to reach set goals

Delivering fantastic customer service while remaining efficient and focused on your tasks

Incoming and outgoing call handling, face-to-face transactions, and IT-based communications

Managing goods in and out within the warehouse/parts distribution centre

Working with suppliers, placing orders or returns and processing paperwork accurately

Working to a high level of customer service at all times and remain courteous and police to customers

General administrative duties

Using Microsoft Packages, in particular Word, Excel, Word and Outlook.

Answering the telephone in a professional manner and dealing with enquiries

Inputting data onto internal systems with a high level of accuracy

Assisting all members of the team as and when required

Dealing with requests for information

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

Attend and be punctual for all induction sessions.

Attend and be punctual for all lessons with regards to your apprenticeship programme.

Complete all required assignments with regards to your apprenticeship by the required timeline.

Build up your portfolio of evidence on-going during your apprenticeship programme. Access support from your tutor/assessor as and when required

Access support from your manager with regards to any evidence requirements or support as and when required

Attend all work-based training/support sessions

Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Requirements and prospects

Desired skills and personal qualities

Somebody who is a good verbal communicator who has a polite, clear and professional telephone manner.

Must have a good level of literacy skills.

IT literate and have a good understanding of Microsoft Packages.

Required to work to deadlines, with good time management.

Good numeracy skills.

Ability to be organised and to meet targets set to complete the required work-based evidence, assignments and logging of all work completed towards completion of your apprenticeship programme – your employer will also support you with these requirements.

Confident in using email and the internet.

The successful candidate will be organised.

Willing to work effectively in the team.

Have a keen interest in and knowledge of the motor vehicle industry.

An enthusiastic individual

Flexible approach to work, willing to go the extra mile to get the job done

Must be punctual as well as having a good attendance record

Ability to work on own initiative, when required

Ability to work effectively as both part of a team and as an individual,

Respond positively to the demands of a varied workload.

Friendly and approachable.

Commitment to undertake continued training and development.

Qualifications

Grade C/4 or above in Maths and English or equivalent would be preferred but each person will be considered on their individual merits.

About the employer

Perrys Motor Sales

Northgate, Huddersfield HD1 6AP
Parts distribution – In 1908, Harold Perry founded a business selling motor accessories, and in 1912 was appointed as Ford’s main dealer for London. Perry’s expanded into other areas over the years and even acquired a tractor dealership in the 1940s. It was 1982 that we branched out from Ford into other franchises, starting with Vauxhall. This expansion into other vehicle brands and locations continued through to the end of the millennium and laid the foundations for the 51 dealerships and 30 locations you’ll find us at today. The pioneering launch of perrys.co.uk website in 1998 was one of our most significant milestones, the first dealer group to venture online.

Closing date: 30 June 2022 - To apply for this vacancy please contact apprenticeships@kirkleescollege.latestbuild.dev